Frequently Asked Questions About Reach Access Platforms Ltd.
At Reach Access Platforms Ltd., we understand that you might have questions about our services, safety procedures, and booking process. We’ve compiled a list of our most frequently asked questions (FAQs) to help you find the information you need quickly and easily.
What services do you offer?
We offer a variety of services to help you maintain your property, including:
- Roof cleaning
- Chimney cowl installation
- Flue liner fitting
- Gutter cleaning
- Tree surgeon services (pruning, felling, hedge trimming, stump grinding)
Do you cover my area?
We operate in Cheshire, Staffordshire, and Derbyshire. Enter your postcode on our website to see if we cover your specific area.
Can you provide a free quote?
Absolutely! We offer free, no-obligation quotes for all our services. Simply contact us through our website or phone us, and we'll be happy to discuss your needs and provide a quote.
Are your staff qualified and insured?
Yes, all our staff members are fully qualified and insured to carry out the services we offer. We prioritize safety and adhere to strict health and safety regulations.
What safety procedures do you follow?
The safety of our staff and customers is our top priority. We conduct thorough risk assessments before every job and utilize appropriate safety equipment to minimize risks.
What happens if there's damage to my property during the work?
We take great care when working on your property. However, in the unlikely event of any accidental damage, we are fully insured to cover any repairs.
How do I book a service?
You can book a service by contacting us through our website, phone, or email. We'll discuss your requirements, arrange a convenient time, and provide you with a confirmation.
How far in advance do I need to make my booking?
You can contact us anytime for the availability of our cherry pickers. We also offer ‘out of hours’ hire – ask us for more details.
What are your payment methods?
We accept various payment methods, including cash, bank transfer, and major credit cards.
Do you offer any discounts?
We occasionally offer special promotions and discounts. Check out our website or social media pages for updates on current offers.
What is a cherry picker?
A cherry picker, also known as an aerial work platform or boom lift, is a type of elevated platform equipment that allows workers to safely reach high areas for various tasks, such as maintenance, construction, or tree trimming.
What types of cherry pickers do you offer for hire?
We offer a range of cherry pickers for hire, including spider lifts, tracked cherry pickers and truck mounted cherry pickers. Each type has unique features and capabilities to suit different applications and job requirements.
How do I determine the right cherry picker for my project?
Our team can help you choose the most suitable cherry picker based on your specific project requirements. Factors to consider include working height, outreach, terrain conditions, and any specific features or attachments you may need.
What safety measures should I consider when using a cherry picker?
Safety is paramount when working at height. It is essential to follow safety guidelines, wear appropriate personal protective equipment (PPE), secure the cherry picker properly, all our staff are fully trained.
Are your cherry pickers regularly maintained and inspected?
Absolutely! We adhere to LOLER inspections these are a legal requirement and should be carried out every 6 months. We have a rigorous maintenance and inspection program in place to ensure our cherry pickers are in excellent working condition. They undergo regular servicing and inspections to meet safety standards and ensure optimal performance.
What happens if the cherry picker breaks down during my hire period?
In the rare event of a breakdown, simply contact our 24/7 customer support hotline, and we will promptly dispatch our technicians to resolve the issue or provide a replacement cherry picker if necessary. Our priority is to minimize any downtime and keep your project running smoothly.
What’s included in the operator hire packages?
Cherry picker with fully qualified operator with certificates.